Our Commitment

Through this platform, CRISTEL is committed to providing the best online services that are in line with our high standards of product quality.

CRISTEL Product Warranty

CRISTEL provides a lifetime warranty for its products.
Quality has always been a top priority for CRISTEL.

CRISTEL products are guaranteed for life against manufacturing defects or material defects, as long as they are used according to their function.

The warranty does not cover damage due to incorrect or improper use.

So that you can enjoy CRISTEL products to the fullest every day, all products available on the CRISTELStore website are protected by the official CRISTEL guarantee.

Payment Methods

You can make payments for purchases on the CRISTELStore website via Bank Card (credit/debit card), Digital Wallets (E-Wallets): OVO, ShopeePay, Dana, LinkAja, QRIS, GCash, PayMaya, and GrabPay, Indonesian Bank Transfers: BRI, BRI Direct Debit, BCA, BNI, Mandiri, Permata, and BSI (Bank Syariah Indonesia), Installments/Financing: Kredivo, Akulaku Cardless Credit, BillEase, and UangMe, Retail Outlets/Minimarkets: Indomaret and Alfamart, Philippine Banks and Outlets: 7-Eleven, UBP (UnionBank of the Philippines), Cebuana, Palawan, and RCBC. To maintain the security of online transactions, CRISTEL uses a proven reliable SSL encryption security protocol.
You can find more information on our Security page.

All online payments with bank cards are protected by SSL security system.

Accepted card types:
Visa – information on using Visa cards for secure transactions
Mastercard – tips for safe online shopping using Mastercard

Product Availability

CRISTEL is committed to processing your order as quickly as possible after it is approved.

All products you can order are available in the CRISTEL production warehouse. If you can add a product to your cart, it's in stock.
However, if the product you ordered is not available, our team will contact you immediately to provide further information, and we will process the refund afterwards.

You can find more information about home delivery costs on our Delivery page.